Privacy Policy

We believe your business is no one else’s. Your privacy is important to you and to us. So, we’ll protect the information you share with us. To protect your privacy, we follow the privacy principles in accordance with worldwide practices for customer privacy and data protection, and in Australia, we follow the National Privacy Policy as defined by Australian Government legislation.

  • We won’t sell or give away your name, mailing address, phone number, email address or any other information to anyone.
  • We’ll use state-of-the-art security measures to protect your information from unauthorized users.

Notice

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you fill in forms on the site or when you download blog information, enter a promotion, request a newsletter or join a limited-access premium page or site. We use your Personal Information for four primary purposes:

  • To make the site easier for you to use by not having to enter information more than once.
  • To help you quickly find products, services or information.
  • To help us create content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services from us.

Content

If you choose not to register or provide personal information, you can still use most of our website. But you will not be able to access any areas that require registration.  If you decide to register or provide us your details when you request further information, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters, blogs or similar products/services. If you do not want us to communicate with you about other offers regarding our products, programs, events, or services by email, postal mail, social media or telephone, you may select the option stating that you do not wish to receive marketing messages us.  We don’t provide your details to third parties at any time.

Security

We’ve taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.  We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

Donnabates.com strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Australia or any other country where donnabates.com, its subsidiaries, affiliates or agents are located.  You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

Enforcement

If for some reason you believe donnabates.com or OnPoint! Strategy has not adhered to these principles, please notify us by email at privacy@donnabates.com, and we will do our best to determine and correct the problem promptly.  Be certain the words Privacy Policy are in the Subject line.

What we do with the information you share

When you contact us and provide us with your contact information, we use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.  We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

donnabates.com and/or OnPoint! Strategy will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served of The Lab Factory or the site; (b) protect and defend the rights or property of donnabates.com and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of donnabates.com, its Websites, or the public.